Clients Charter
Our commitment is to prepare syllabuses and conduct examinations in an efficient and organised manner. In carrying out these tasks, we shall ensure the following:
The Regulations and Scheme of examination and the STPM syllbuses are produced 18 months before the examination
The MUET Regulations, Specifications and Test Format are produced 18 months before the test
The STPM examination results are released within 15 weeks after the last date of the examination
The MUET results are released within 10 weeks after the last date of the test
STPM certificates are issued by June
STPM and MUET statements of results which are requested by post are sent to applicants within one working day after the applications are received by the MEC, and within 30 minutes for over-the-counter applications
Copies of the STPM certificate which are requested by post will be sent to applicants within one working day after the applications received by the MEC, and within two hours for over-the-counter applications