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Home Clients Charter Achivement of Clients Charter Delivery By Counter

THIRD QUARTER (JULY - SEPTEMBER 2020)

Submission of STPM and MUET Certificates/Statement of Results requested over the counter (Target : 30 minutes)
0 1 - 10 Minutes 11 - 20 Minutes 21 - 30 Minutes > 30 Minutes
Copies of STPM Certificates 124 13 2 1
STPM statement of resukts 8 0 1 0
Copies of MUET Certificates 649 39 6 4
MUET statement of results 69 15 1 0

 **MEC's Audit Report for July to September 2020 period

Candidates
Public
MEC Staff